docs.healthdata.beTo request access to the component HD4RES v2 of the healthdata.be platform, you first need to log in to the HD Service and Support portal. This portal is available via following URL: https://sciensano.service-now.com/sp
After the log in step, you will arrive at the main page of the portal.
On the main page, you have to select "Request Something"
A new page with the titles of the different types of requests will appear.
Select the box "Request Access to a HD Application".
A new page with the titles of the Request Access to a HD Application will appear.
You can now document your incident or problem by providing following information:
Please provide the details of the person who requires access rights: First Name, Last Name, Email address, Mobile Phone number.
Please select the project for which access rights are required:
Please indicate for which applications access rights are required:
Please indicate whether the project already obtained an authorization from the information Security Committee Social Security & Health?
Please provide the period for which access is requested:
You can optionally provide specific remarks regarding the access request:
If available, please upload additional documents relevant for this request for access
On the right side of the form, the required information elements of the Request form are listed. When these fields are completed, these field names will disappear in the "required information" box.
Only if all required fields are completed , a form can be submitted, by pressing the green "Submit" button.
If not all required fields were completed, a warning message will appear on top of the form.
Also, the missing required fields will be highlighted in green.
When the request form was successfully submitted, an overview of your submission will appear in an new screen.
On the right of the screen, you will find the details , including the Request number.
On the left of the screen, you will find a timeline of the handling your request, starting with your creation.
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!