COVID-19 Barometer: Pharmacists
COVID-19 Barometer: PharmacistsWelcome at the technical documentation pages for the project "COVID-19 Barometer: Pharmacists", provided by the service healthdata.be (Sciensano).
These pages provide information about the technical processes of the project. The following sections are (will be) provided:
- General project information
- The data collection (documentation in progress)
- The data transfer (documentation in progress)
- The data validation (documentation in progress)
- The data analysis (documentation in progress)
- The data reporting and visualisation (documentation in progress)
For scientific information of the project, please contact the primary organization that oversees implementation of project (see section "General project information").
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!General COVID19 BARO Pharma project information
General COVID19 BARO Pharma project informationProject name
COVID-19 Barometer: Pharmacists
Project abbreviation
COVID19 BARO Pharma
Project code
HDBP0297
Primary organization that oversees implementation of project
- University Brussels
Partner organization participating in project
- Consortium Eerstelijnsdata
Organization that commissioned this project
- University Brussels
Organization providing monetary or material support
- National Institute for Health and Disability Insurance (RIZIV-INAMI)
- Federal Public Service Health
Brief project description
During the COVID-19 pandemic, the national monitoring project COVID-19 Barometer was started by the Consortium Eerstelijnsdata. The aim of this barometer is follow-up of the extra muros (general practitioners, coordinating and advisory physicians, triage posts, pharmacists, midwives, home nurses, …) with regard to the execution of the critical tasks, the quality of execution of tasks, the need for help, the available capacity, the number infections, and the availability of medical equipment.
This data also aims to support the COVID19 Risk Assessment Group, COVID19 Risk Management Group, and the National Crisis Cell.
Regulatory framework of this project
Consult the regulatory framework information published on the fair.healthdata.be pages.
The COVID19 BARO Pharm data collection
The COVID19 BARO Pharm data collectionThis documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!The COVID19 BARO Pharm Data Collection Definition (HDBP0297)
The COVID19 BARO Pharm Data Collection Definition (HDBP0297)In the file below you can find the Data Collection Definition (DCD) of the project COVID-19 Barometer: Pharmacists. It is a detailed description of the content with field names, formats, values, validation rules, help texts, warning texts, translations, ...
- ca720802-caa8-4dd0-a9a4-2202b783d866 Data Dictionary CSV
- ca720802-caa8-4dd0-a9a4-2202b783d866 Data Dictionary JSON
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!The COVID19 BARO Pharm Dataflow description
The COVID19 BARO Pharm Dataflow descriptionThis documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!The COVID19 BARO Pharm data reporting and visualisation
The COVID19 BARO Pharm data reporting and visualisationOrganisations and/or individuals that perform the data reporting and visualisation
- University Leuven
Applications provided by healthdata.be for the data reporting and visualisation
The following applications are provided by healthdata.be for the data reporting and visualisation
- fair.healthdata.be (documentation in progress)
In the next sections, we will describe these applications in more detail.
Note: Access to healthstat.be for non-Belgian residents is not possible yet. However, it will be as soon as healthstat.be version 3.0 is deployed in production.
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!fair.healthdata.be
fair.healthdata.beThe FAIR portal of healthdata.be (https://fair.healthdata.be) is an open-data platform based on the DKAN open-source component on top of the open-source Drupal CMS (Content Management System). FAIR is an acronym of Findable, Accessible, Interoperable and Reusable and originates from academics and private stakeholders that came to the conclusion that a minimal set of guiding principles and practices would help them to more easily discover, access, appropriately integrate and re-use, and adequately cite, the vast quantities of information being generated by contemporary data-intensive science.
The FAIR principles guide healthdata.be in its ambition to facilitate the re-use of the patient registries and administrative databases in Belgium. Off course with respect for the privacy of the patient, the healthcare professional and the medical confidentiality. With the FAIR portal healthdata.be provides an overview of existing databases with Belgian health and health care related data and aims to steadily make this data discoverable and available to the public to increase public health knowledge.
Access fair.healthdata.be
Access fair.healthdata.beThe FAIR portal of healthdata.be is publicly accessible via a web browser. The web address https://fair.healthdata.be will take you to the portal's main page.
On the FAIR portal, a specific page is created for the "COVID-19 Barometer: Pharmacists" project. When you enter "barometer" in the search bar, and push the "Go" button, you will find the project in the list of search results.
If you click on the project title, you will be directed to the project page on the FAIR portal of healthdata.be.
The current available resources are mainly so-called metadata files. Resources about the number of registrations, unique study subjects, ... are also planned to be made available on this page.
This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!Fair.healthdata.be Support Services
Fair.healthdata.be Support ServicesThe Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.
The Service Desk focuses on those services run by our IT Services (HD4DP, HD4RES, healthstat.be,...) and helps you with accounts and passwords. For questions about the content and objective(s) of the projects, we kindly refer to the managing research organizations.
For most efficient processing of your request, we advise you to use our service portal: https://sciensano.service-now.com/sp.
Please find below our support window hours:
How to report an incident
How to report an incidentThe healthdata.be service (Sciensano) processes each incident report according to a Standard Operating Procedure (SOP). A public version of this SOP "HD Incident Management Process" is also available on this portal docs.healthdata.be.
To submit an incident related to projects and applications in production and facilitated or managed by Sciensano's healthdata.be service, you must first log into the HD Service and Support portal: https://sciensano.service-now.com/sp.
After the login step, you will arrive at the main page of the portal.
On the main page, you must select "Get Help".
A new page with the title "Create an incident" will appear.
You can now document your incident or problem by providing the following information:
Please indicate the urgency of resolving your issue based on its criticality to the business.
Please indicate the type of problem you are experiencing.
When the problem type "Application" is selected, two additional fields appear: "Project Name" and "Application".
Please select the appropriate information.
Please describe clearly and briefly (1 sentence) the subject of your problem.
Please describe the problem in detail. The following aspects are important for us to understand and solve the problem:
- a description of the actions you want to perform but fail to perform (e.g. provide us with a field name, a validation rule, a button, etc.)
- a description (if possible) of the sequential steps you follow to use the service or the application of healthdata.be for which you need support;
- a brief description of the technical problem you are experiencing (e.g. error messages)
We strongly recommend that you add a screenshot describing the problem (IMPORTANT: do not provide us with patient data!).
You can add the screenshot by clicking on "Add attachments".
On the right side of the form, the mandatory information items of the incident form are listed. When these fields are completed, their names disappear from the "required information" box.
The form can only be submitted if all required fields are filled in, by pressing the green "Submit" button.
If all required fields have not been completed, a warning message will appear at the top of the form.
In addition, missing mandatory fields will be highlighted in green.
When the incident form has been successfully submitted, a preview of your submission appears in a new screen.
On the right side of the screen you will find the details, including the incident number.
On the left side of the screen, you will find a chronology of your incident processing, starting with your creation.
Support Service of healthdata.be
Support Service of healthdata.beThe Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.
The Service Desk focuses on those services run by our IT Services (HD4DP, HD4RES, healthstat.be,...) and helps you with accounts and passwords. For questions about the content and objective(s) of the projects, we kindly refer to the managing research organizations.
For most efficient processing of your request, we advise you to use our service portal: https://sciensano.service-now.com/sp.
Please find below our support window hours:
How to report an incident
How to report an incidentThe healthdata.be service (Sciensano) processes each incident report according to a Standard Operating Procedure (SOP). A public version of this SOP "HD Incident Management Process" is also available on this portal docs.healthdata.be.
To submit an incident related to projects and applications in production and facilitated or managed by Sciensano's healthdata.be service, you must first log into the HD Service and Support portal: https://sciensano.service-now.com/sp.
After the login step, you will arrive at the main page of the portal.
On the main page, you must select "Get Help".
A new page with the title "Create an incident" will appear.
You can now document your incident or problem by providing the following information:
Please indicate the urgency of resolving your issue based on its criticality to the business.
Please indicate the type of problem you are experiencing.
When the problem type "Application" is selected, two additional fields appear: "Project Name" and "Application".
Please select the appropriate information.
Please describe clearly and briefly (1 sentence) the subject of your problem.
Please describe the problem in detail. The following aspects are important for us to understand and solve the problem:
- a description of the actions you want to perform but fail to perform (e.g. provide us with a field name, a validation rule, a button, etc.)
- a description (if possible) of the sequential steps you follow to use the service or the application of healthdata.be for which you need support;
- a brief description of the technical problem you are experiencing (e.g. error messages)
We strongly recommend that you add a screenshot describing the problem (IMPORTANT: do not provide us with patient data!).
You can add the screenshot by clicking on "Add attachments".
On the right side of the form, the mandatory information items of the incident form are listed. When these fields are completed, their names disappear from the "required information" box.
The form can only be submitted if all required fields are filled in, by pressing the green "Submit" button.
If all required fields have not been completed, a warning message will appear at the top of the form.
In addition, missing mandatory fields will be highlighted in green.
When the incident form has been successfully submitted, a preview of your submission appears in a new screen.
On the right side of the screen you will find the details, including the incident number.
On the left side of the screen, you will find a chronology of your incident processing, starting with your creation.
Submit a request for information about HD
Submit a request for information about HDTo request information about the healthdata.be platform, you first need to log in to the HD Service and Support portal: https://sciensano.service-now.com/sp.
Om informatie op te vragen over het healthdata.be platform, moet u eerst inloggen op het HD Service- en Supportportaal.
E-mailveiligheidsbeleid
E-mailveiligheidsbeleidWAT IS HET PROBLEEM?
We blokkeren e-mails van uw organisatie omdat de configuratie van uw e-mail- en/of DNS-diensten mogelijk misbruik door spammers / hackers mogelijk maakt. Meer in het bijzonder stelt uw huidige configuratie andere afzenders in staat om zich als uw organisatie voor te doen door hen toe te staan de "Header From" van de e-mail van uw organisatie na te bootsen.
Met andere woorden, ze kunnen phishing- en spamberichten versturen die niet te onderscheiden zijn van echte e-mails van uw organisatie.
Als u verantwoordelijk bent voor het beheer van uw ICT-infrastructuur, lees dan verder. Als u niet de verantwoordelijke bent, geef dit bericht dan door aan uw ICT-afdeling of aan de ICT-dienst die uw ICT-infrastructuur beheert.
HOE LOST U DIT OP?
U dient te controleren of uw configuratie voldoet aan de beveiligingseisen voor “Sender Alignment”. Meer specifiek moeten uw maildiensten en DNS geconfigureerd worden volgens ICT-standaarden.
Deze configuraties zijn gangbaar, goed gedocumenteerd en worden ondersteund door hostingbedrijven:
- https://dmarcian.com/alignment/
- https://mxtoolbox.com/dmarc/spf/spf-alignment
- https://o365info.com/how-does-sender-verification-work-how-we-identify-spoof-mail-the-fiveheros-spf-dkim-dmarc-exchange-and-exchange-online-protection-part-9-of-9/
We hebben gemerkt dat dit probleem vaak voorkomt bij organisaties die hun ICT-infrastructuur hebben verplaatst naar Cloud services zoals Microsoft (O365), Amazon, Google en MS Azure zonder de ICT-infrastructuur goed te configureren. (Die wordt immers niet beheerd door deze providers).
De configuraties en aanbevelingen moeten worden geïmplementeerd op de ICT-infrastructuur van de klant, ongeacht of die intern of extern is. DNS en Mailservices zijn de belangrijkste ICT-platformen voor deze acties.
HET GEBRUIK VAN VERSCHILLENDE DOMEINEN BIJ HET VERZENDEN VAN E-MAILS
E-mails bevatten een "Envelope From" en een "Header From". Beide moeten overeenkomen om te voorkomen dat de e-mail wordt geblokkeerd.
Enkele voorbeelden:
- Een openbare dienst gebruikt zijn nieuwe domeinnaam in de “Header From” en zijn oude domeinnaam in de “Envelope From”.
- Envelope From = noreply@publicservice.fgov.be
- Header From = noreply@publicservice.belgium.be
➔ Deze e-mails worden geblokkeerd.
Remark: Omdat het een noreply adres is, zal de afzender niet eens merken dat de e-mail geweigerd wordt …
2. Een organisatie gebruikt een Cloud-service (Freshservice) voor haar helpdesktool en de “Envelope From” is niet aangepast.
• EnvelopeFrom = bounces+us.3.52773-helpdesk=organisation.be@emailus.freshservice.com
• Header From = helpdesk@organisation.be
➔ Deze e-mails worden geblokkeerd.
3. Een bedrijf gebruikt een Cloud service (Amazon SES) om de leveringsmelding te versturen en de “Envelope From” is niet aangepast.
- Envelope From = 01020188573f374-96de6437-9134-45f4-8aa6-3e9ac18d5848-000000@euwest-1.amazonses.com
- Header From = noreply@company.be
➔ Deze e-mails worden geblokkeerd.