COVID-19 Barometer: General Practitioners

Welcome at the technical documentation pages for the project "COVID-19 Barometer: General Practitioners", provided by the service healthdata.be (Sciensano).

These pages provide information about the technical processes of the project. The following sections are (will be) provided:

General project information
The data collection (documentation in progress)
The data transfer (documentation in progress)
The data validation (documentation in progress)
The data analysis (documentation in progress)
The data reporting and visualisation (documentation in progress)

For scientific information of the project, please contact the primary organization that oversees implementation of project (see section "General project information").

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel vr, 09/23/2022 - 10:32

General COVID19 BARO GP project information

Project name

COVID-19 Barometer: General Practitioners

Project abbreviation

COVID19 BARO GP

Project code

HDBP1001

Primary organization that oversees implementation of project

University Leuven

Partner organization participating in project

Consortium Eerstelijnsdata

Organization that commissioned this project

University Leuven

Organization providing monetary or material support

National Institute for Health and Disability Insurance (RIZIV-INAMI)
Federal Public Service Health

Brief project description

During the COVID-19 pandemic, the national monitoring project COVID-19 Barometer was started by the Consortium Eerstelijnsdata. The aim of this barometer is follow-up of the extra muros (general practitioners, coordinating and advisory physicians, triage posts, pharmacists, midwives, home nurses, …) with regard to the execution of the critical tasks, the quality of execution of tasks, the need for help, the available capacity, the number infections, and the availability of medical equipment.

This data also aims to support the COVID19 Risk Assessment Group, COVID19 Risk Management Group, and the National Crisis Cell.

Regulatory framework of this project

Consult the regulatory framework information published on the fair.healthdata.be pages.

johanvanbussel do, 08/31/2023 - 14:27

The COVID19 BARO GP data collection

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel za, 09/24/2022 - 16:34

The COVID19 BARO GP Data Collection Definition (HDBP1001)

In the file below you can find the Data Collection Definition (DCD) of the project COVID-19 Barometer: General Practitioners. It is a detailed description of the content with field names, formats, values, validation rules, help texts, warning texts, translations, ...

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel za, 09/24/2022 - 16:37

The COVID19 BARO GP Dataflow description

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel za, 09/24/2022 - 16:37

The COVID19 BARO GP data reporting and visualisation

Organisations and/or individuals that perform the data reporting and visualisation

University Leuven

Applications provided by healthdata.be for the data reporting and visualisation

The following applications are provided by healthdata.be for the data reporting and visualisation

healthstat.be
fair.healthdata.be (documentation in progress)

In the next sections, we will describe these applications in more detail.

Note: Access to healthstat.be for non-Belgian residents is not possible yet. However, it will be as soon as healthstat.be version 3.0 is deployed in production.

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel za, 09/24/2022 - 15:09

healthstat.be

General description of the application healthstat.be

Healthstat.be is the data visualization platform of the healthdata.be project, which is part of the national Action Plans eHealth (2013-2018; 2019-2021; 2022-2024). Here, the researchers publish tables, figures and maps they made based on the data they have collected among Belgian hospitals, laboratories, physicians, and patients. With these reports, researchers want to give health professionals, healthcare institutions, patients, governments and the general public an up-to-date insight into the prevalence of certain diseases, their causes and impact, and the effectiveness of their treatment.

Healthstat.be is a service of Sciensano the Belgian Scientific Institute of Public Health, and funded by the National Institute for Health and Disability Insurance.

In developing healthstat.be, many measures were taken to ensure the protection of the privacy of the patient, the caregiver and the medical confidentiality. For example, no personal information like name, date of birth or national registry number is available on healthstat.be. Also, the user access management for the detailed reports is managed by the eHealth-platform. Because of all these measures, this approach received an authorization from the Sectoral Committee Health of the Privacy Commission.

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel za, 09/24/2022 - 14:12

Request account for healthstat.be

The applications of healthdata.be (like HD4DP v2 and healthstat.be) process sensitive personal information. Therefore, strict controlled processes are used to grant access to these applications. The Entity Access Management (EAM) portal of healthdata.be facilitates these processes. In this article we describe how to use it.

The applications of healthdata.be (like HD4DP v2 and healthstat.be) process sensitive personal information. Therefore, strict controlled processes are used to grant access to these applications. The Entity Access Management (EAM) portal of healthdata.be facilitates these processes. In this article we describe how to use it.

First, navigate towards the EAM application via the following url: https://eam.healthdata.be

To request access to healthdata.be applications (such as HD4DP v2 and healthstat.be), you can click on REQUEST ACCESS in the blue box in the middle of the screen.

You will be transferred to the next page, where you select Connect with eID.

You will be directed to the government's Federal Authentication Service (FAS) where you can log in with multiple digital keys with eID or digital identity.

If you choose to connect with ItsMe, you can enter your cell phone number.

Follow the instructions on your mobile device via the ItsMe application.

You can now fill out the access request form.

Please fill in all fields with a red asterisk *

Note: You must indicate your role in the project (Local Study Lead, Local Study Associate or Local Study Support). Your role determines your access options in HD4DP2 for this project. Read more about User roles in HD4DP v2.

Check the boxes of the projects you wish to request access to.

Select HD4DP2.0 if you want to access the application to make recordings for the selected project.

Select Healthstat.be if you want to access the reporting of the selected project.

Click the Submit button when you have completed the form.

Once you have successfully completed the access request form, you will receive a confirmation message.

Your request will be forwarded to an employee of your organization who is authorized to grant you access. After he has approved your request, your account will be immediately created by healthdata.be. The whole procedure can take 2 working days. We will inform you once the account is active.

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel vr, 09/23/2022 - 16:44

Access healthstat.be

To access the healthstat.be portal, one must use a web browser and navigate to https://www.healthstat.be

You will see the Welcome page of this portal.

On the top right hand side you can see icons of several support functions and the "Sign in with eID" button.

When you click on the "Sign in with eID" button, you will see a new window that provides several standard options to access online public services:

All options can be used to access healthstat.be.

In this example we select the most used option: "LOG IN via itsme".

Type in your cell phone number and open the application on your cell phone.

Then follow the instructions.

When granted access you will be redirected to the secured part of the Healthstat.be portal.

johanvanbussel vr, 09/23/2022 - 16:44

Healthstat.be Support Services

The Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.

The Service Desk focuses on those services run by our IT Services (HD4DP, HD4RES, healthstat.be,...) and helps you with accounts and passwords. For questions about the content and objective(s) of the projects, we kindly refer to the managing research organizations.

For most efficient processing of your request, we advise you to use our service portal: https://sciensano.service-now.com/sp.

Please find below our support window hours:

johanvanbussel vr, 09/23/2022 - 16:45

fair.healthdata.be

The FAIR portal of healthdata.be (https://fair.healthdata.be) is an open-data platform based on the DKAN open-source component on top of the open-source Drupal CMS (Content Management System). FAIR is an acronym of Findable, Accessible, Interoperable and Reusable and originates from academics and private stakeholders that came to the conclusion that a minimal set of guiding principles and practices would help them to more easily discover, access, appropriately integrate and re-use, and adequately cite, the vast quantities of information being generated by contemporary data-intensive science.

The FAIR principles guide healthdata.be in its ambition to facilitate the re-use of the patient registries and administrative databases in Belgium. Off course with respect for the privacy of the patient, the healthcare professional and the medical confidentiality. With the FAIR portal healthdata.be provides an overview of existing databases with Belgian health and health care related data and aims to steadily make this data discoverable and available to the public to increase public health knowledge.

johanvanbussel za, 09/24/2022 - 15:21

Access fair.healthdata.be

The FAIR portal of healthdata.be is publicly accessible via a web browser. The web address https://fair.healthdata.be will take you to the portal's main page.

On the FAIR portal, a specific page is created for the "COVID-19 Barometer: General Practitioners" project. When you enter "barometer GP" in the search bar, and push the "Go" button, you will find the project in the list of search results.

If you click on the project title, you will be directed to the project page on the FAIR portal of healthdata.be.

The current available resources are mainly so-called metadata files. Resources about the number of registrations, unique study subjects, ... are also planned to be made available on this page.

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal (https://sciensano.service-now.com/sp) or send us an e-mail via support.healthdata@sciensano.be to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel za, 09/24/2022 - 15:21

Fair.healthdata.be Support Services

The Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.

For most efficient processing of your request, we advise you to use our service portal: https://sciensano.service-now.com/sp.

Please find below our support window hours:

johanvanbussel za, 09/24/2022 - 15:51

How to report an incident

The healthdata.be service (Sciensano) processes each incident report according to a Standard Operating Procedure (SOP). A public version of this SOP "HD Incident Management Process" is also available on this portal docs.healthdata.be.

To submit an incident related to projects and applications in production and facilitated or managed by Sciensano's healthdata.be service, you must first log into the HD Service and Support portal: https://sciensano.service-now.com/sp.

After the login step, you will arrive at the main page of the portal.

On the main page, you must select "Get Help".

A new page with the title "Create an incident" will appear.

You can now document your incident or problem by providing the following information:

Please indicate the urgency of resolving your issue based on its criticality to the business.

Please indicate the type of problem you are experiencing.

When the problem type "Application" is selected, two additional fields appear: "Project Name" and "Application".

Please select the appropriate information.

Please describe clearly and briefly (1 sentence) the subject of your problem.

Please describe the problem in detail. The following aspects are important for us to understand and solve the problem:

a description of the actions you want to perform but fail to perform (e.g. provide us with a field name, a validation rule, a button, etc.)
a description (if possible) of the sequential steps you follow to use the service or the application of healthdata.be for which you need support;
a brief description of the technical problem you are experiencing (e.g. error messages)

We strongly recommend that you add a screenshot describing the problem (IMPORTANT: do not provide us with patient data!).

You can add the screenshot by clicking on "Add attachments".

On the right side of the form, the mandatory information items of the incident form are listed. When these fields are completed, their names disappear from the "required information" box.

The form can only be submitted if all required fields are filled in, by pressing the green "Submit" button.

If all required fields have not been completed, a warning message will appear at the top of the form.

In addition, missing mandatory fields will be highlighted in green.

When the incident form has been successfully submitted, a preview of your submission appears in a new screen.

On the right side of the screen you will find the details, including the incident number.

On the left side of the screen, you will find a chronology of your incident processing, starting with your creation.

johanvanbussel za, 09/24/2022 - 15:53

Support Service of healthdata.be

The Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.

For most efficient processing of your request, we advise you to use our service portal: https://sciensano.service-now.com/sp.

Please find below our support window hours:

Jonas.VanBussel wo, 08/02/2023 - 10:13

How to report an incident

After the login step, you will arrive at the main page of the portal.

On the main page, you must select "Get Help".

A new page with the title "Create an incident" will appear.

You can now document your incident or problem by providing the following information:

Please indicate the urgency of resolving your issue based on its criticality to the business.

Please indicate the type of problem you are experiencing.

When the problem type "Application" is selected, two additional fields appear: "Project Name" and "Application".

Please select the appropriate information.

Please describe clearly and briefly (1 sentence) the subject of your problem.

Please describe the problem in detail. The following aspects are important for us to understand and solve the problem:

a description of the actions you want to perform but fail to perform (e.g. provide us with a field name, a validation rule, a button, etc.)
a description (if possible) of the sequential steps you follow to use the service or the application of healthdata.be for which you need support;
a brief description of the technical problem you are experiencing (e.g. error messages)

We strongly recommend that you add a screenshot describing the problem (IMPORTANT: do not provide us with patient data!).

You can add the screenshot by clicking on "Add attachments".

On the right side of the form, the mandatory information items of the incident form are listed. When these fields are completed, their names disappear from the "required information" box.

The form can only be submitted if all required fields are filled in, by pressing the green "Submit" button.

If all required fields have not been completed, a warning message will appear at the top of the form.

In addition, missing mandatory fields will be highlighted in green.

When the incident form has been successfully submitted, a preview of your submission appears in a new screen.

On the right side of the screen you will find the details, including the incident number.

On the left side of the screen, you will find a chronology of your incident processing, starting with your creation.

Jonas.VanBussel wo, 08/02/2023 - 10:13

Een verzoek om informatie over HD indienen

Om een verzoek om informatie over het healthdata.be platform in te dienen, moet u eerst inloggen op het HD Service- en Supportportaal: https://sciensano.service-now.com/sp.

Na de inlogstap komt u op de hoofdpagina van het portaal.

Op de hoofdpagina moet u "Iets aanvragen" selecteren.

Er verschijnt een nieuwe pagina met de titels van de verschillende soorten verzoeken.

Selecteer het vakje "Verzoek om informatie over HD".

Er verschijnt een nieuwe pagina met de titels van het Verzoek om informatie over HD.

U kunt uw verzoek nu documenteren door de volgende informatie te verstrekken:

Beschrijf duidelijk en kort (1 zin) het onderwerp van uw verzoek om informatie.

Beschrijf in detail het verzoek om informatie.

Upload indien beschikbaar aanvullende documenten die relevant zijn voor dit verzoek om informatie.

Aan de rechterkant van het formulier staan de verplichte informatie-elementen van het aanvraagformulier. Wanneer deze velden zijn ingevuld, verdwijnen deze veldnamen in het vak "required information".

Alleen als alle verplichte velden zijn ingevuld, kan een formulier worden ingediend door op de groene knop "Indienen" te drukken.

Als niet alle verplichte velden zijn ingevuld, verschijnt boven aan het formulier een waarschuwing.

Ook de ontbrekende verplichte velden worden groen gemarkeerd.

Wanneer het aanvraagformulier met succes is ingediend, verschijnt een overzicht van uw aanvraag in een nieuw scherm.

Rechts op het scherm vindt u de details, waaronder het nummer van de Aanvraag.

Links op het scherm vindt u een tijdlijn van de behandeling van uw verzoek, te beginnen met uw aanmaak.

Bart.Servaes vr, 09/22/2023 - 11:10

E-mailveiligheidsbeleid

WAT IS HET PROBLEEM?

We blokkeren e-mails van uw organisatie omdat de configuratie van uw e-mail- en/of DNS-diensten mogelijk misbruik door spammers / hackers mogelijk maakt. Meer in het bijzonder stelt uw huidige configuratie andere afzenders in staat om zich als uw organisatie voor te doen door hen toe te staan de "Header From" van de e-mail van uw organisatie na te bootsen.

Met andere woorden, ze kunnen phishing- en spamberichten versturen die niet te onderscheiden zijn van echte e-mails van uw organisatie.

Als u verantwoordelijk bent voor het beheer van uw ICT-infrastructuur, lees dan verder. Als u niet de verantwoordelijke bent, geef dit bericht dan door aan uw ICT-afdeling of aan de ICT-dienst die uw ICT-infrastructuur beheert.

HOE LOST U DIT OP?

U dient te controleren of uw configuratie voldoet aan de beveiligingseisen voor “Sender Alignment”. Meer specifiek moeten uw maildiensten en DNS geconfigureerd worden volgens ICT-standaarden.

Deze configuraties zijn gangbaar, goed gedocumenteerd en worden ondersteund door hostingbedrijven:

We hebben gemerkt dat dit probleem vaak voorkomt bij organisaties die hun ICT-infrastructuur hebben verplaatst naar Cloud services zoals Microsoft (O365), Amazon, Google en MS Azure zonder de ICT-infrastructuur goed te configureren. (Die wordt immers niet beheerd door deze providers).

De configuraties en aanbevelingen moeten worden geïmplementeerd op de ICT-infrastructuur van de klant, ongeacht of die intern of extern is. DNS en Mailservices zijn de belangrijkste ICT-platformen voor deze acties.

HET GEBRUIK VAN VERSCHILLENDE DOMEINEN BIJ HET VERZENDEN VAN E-MAILS

E-mails bevatten een "Envelope From" en een "Header From". Beide moeten overeenkomen om te voorkomen dat de e-mail wordt geblokkeerd.

Enkele voorbeelden:

Een openbare dienst gebruikt zijn nieuwe domeinnaam in de “Header From” en zijn oude domeinnaam in de “Envelope From”.

Envelope From = noreply@publicservice.fgov.be
Header From = noreply@publicservice.belgium.be

➔ Deze e-mails worden geblokkeerd.

Remark: Omdat het een noreply adres is, zal de afzender niet eens merken dat de e-mail geweigerd wordt …

2. Een organisatie gebruikt een Cloud-service (Freshservice) voor haar helpdesktool en de “Envelope From” is niet aangepast.

• EnvelopeFrom = bounces+us.3.52773-helpdesk=organisation.be@emailus.freshservice.com
• Header From = helpdesk@organisation.be

➔ Deze e-mails worden geblokkeerd.

3. Een bedrijf gebruikt een Cloud service (Amazon SES) om de leveringsmelding te versturen en de “Envelope From” is niet aangepast.

Envelope From = 01020188573f374-96de6437-9134-45f4-8aa6-3e9ac18d5848-000000@euwest-1.amazonses.com
Header From = noreply@company.be

➔ Deze e-mails worden geblokkeerd.

Jonas.VanBussel vr, 08/04/2023 - 10:14