The Service Desk of healthdata.be (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.
The Service Desk focuses on those services run by our IT Services (HD4DP, HD4RES, healthstat.be, ...) and helps you with accounts and passwords. For questions about the content and objective(s) of the projects, we kindly refer to the managing research organisations.
For most efficient processing of your request, we advise you to use our service portal: https://sciensano.service-now.com/sp.
Please find below our support window hours: