The application of ( is a reporting platform based on SAS Visual Analytics and integrated in the Drupal CMS (Content Management System). With the application , researchers of data driven projects facilitated by, can publish tables, figures and maps they made based on the data they have collected among Belgian hospitals, laboratories, physicians, and patients. With these reports, researchers want to give health professionals, healthcare institutions, patients, governments and the general public an up-to-date insight into the prevalence of certain diseases, their causes and impact, and the effectiveness of their treatment.

admin Wed, 09/28/2022 - 16:21

Components and features

Components and features

The application contains the following major components: SAS Viya, Drupal CMS, Keycloack.

SAS Viya

SAS Viya is a cloud-enabled, in-memory analytics engine that provides quick, accurate and reliable analytical insights. In the application SAS Viya engine is enabled on premise (on the private cloud infrastructure of

SAS Visual Analytics is a component of SAS VIYA used by to enable the exploration of patterns, trends and relationship between data points. It’s possible for users to explore data insights without complicated advanced analytical skills.

SAS Scripting Wrapper for Analytics Transfer (SWAT) package enables Python and r developers to connect to SAS Cloud Analytic Services (CAS) engine of the SAS Viya framework to publish Python and r data visualizations into the portal.

Drupal CMS

Drupal is a web content management system. Drupal includes core modules that can be enabled by the administrator to extend the functionality of the core application: .access statistics and logging, advanced search, custom content type and fields, and user interface to create, manage, and display lists of content, multi-level menu system, multi-user content creation and editing, RSS feed and feed aggregator, security and new release update notification, user profiles, various access control restrictions , and workflow tools.


Keycloak is an application to allow single sign-on with Identity and Access Management for web applications and services. It is used to mediate between the Federal Authentication Service (FAS) - enabling authentication with eID and Itsme - and the SAS VIYA framework – connecting to the authorized reports in

admin Wed, 09/28/2022 - 16:13

Typical use

Typical use
  • An anonymous end-user (general site visitor that is not logged in) can:
    • Search data visualization by keyword, Topic, tag, or publisher
    • Access data visualization for analysis
  • An authenticated end-user (users that have an account on the site and have profile information that can be verified and authenticated) can:
    • Log in using the Federal Authentication Service (FAS) or via Two Factor Authentication
    • Edit their user profile
    • Search data visualization by keyword, Topic, tag, or publisher
    • Access data visualization for analysis
  • A publisher can:
    • Log in using the Federal Authentication Service (FAS) or via Two Factor Authentication
    • Create data visualization, data resource, data story, and data dashboard content
    • Edit own content (cannot edit content added by another user)
    • View own unpublished content and revision history of all published content
  • An editor (person handling the content on a frequent basis) can:
    • Log in using the Federal Authentication Service (FAS) or via Two Factor Authentication
    • Create data visualization, data resource, data story, and data dashboard content
    • Edit, delete, and manage versions of content added by other users
  • A site manager (mostly concerned with the admin functions of the site) can:
    • Log in using the Federal Authentication Service (FAS) or via Two Factor Authentication
    • Create, edit, delete all content types created by any user
    • Assigns roles to all user levels, but cannot create new roles/perms
    • Create and manage groups
    • Manage site logo, name, slogan, copyright, colors, fonts, main menu, recline config.
  • An administrator (holds the highest level of all roles and permissions) can:
    • Log in using the Federal Authentication Service (FAS) or via Two Factor Authentication
    • Enable/disable modules and features
    • Change the appearance of the site with alternate themes
    • Create and edit user roles and permissions
    • Create views, blocks, features, content types
    • Access any UI configuration
johanvanbussel Wed, 09/28/2022 - 16:15

Request account for

Request account for

The applications of (like HD4DP v2 and process sensitive personal information. Therefore, strict controlled processes are used to grant access to these applications. The Entity Access Management (EAM) portal of facilitates these processes. In this article we describe how to use it.

First, navigate towards the EAM application via the following url:

To request access to applications (such as HD4DP v2 and, you can click on REQUEST ACCESS in the blue box in the middle of the screen.

You will be transferred to the next page, where you select Connect with eID.

You will be directed to the government's Federal Authentication Service (FAS) where you can log in with multiple digital keys with eID or digital identity.

If you choose to connect with ItsMe, you can enter your cell phone number.

Follow the instructions on your mobile device via the ItsMe application.

You can now fill out the access request form.

Please fill in all fields with a red asterisk *

Note: You must indicate your role in the project (Local Study Lead, Local Study Associate or Local Study Support). Your role determines your access options in HD4DP2 for this project. Read more about User roles in HD4DP v2.

Check the boxes of the projects you wish to request access to.

Select HD4DP2.0 if you want to access the application to make recordings for the selected project.

Select if you want to access the reporting of the selected project.

Click the Submit button when you have completed the form.

Once you have successfully completed the access request form, you will receive a confirmation message.

Your request will be forwarded to an employee of your organization who is authorized to grant you access. After he has approved your request, your account will be immediately created by The whole procedure can take 2 working days. We will inform you once the account is active.

This documentation is being updated regularly. We try to provide as correct, complete and clear as possible information on these pages. Nevertheless, if you see anything in the documentation that is not correct, does not match your experience or requires further clarification, please create a request (type : request for information) via our portal ( or send us an e-mail via to report this documentation issue. Please, do not forget to mention the URL or web address of the page with the documentation issue. We will then adjust the documentation as soon as possible. Thank you!

johanvanbussel Fri, 06/30/2023 - 10:28

Log in to

Log in to

Use ITSME to log in to

There is a link at the top right of the main "Sign in with eID"

Once the link is accessed, you are automatically forwarded to the online public services website where you should authenticate via ITSME.

Login via ITSME (video of 2 minutes available)

Choose "Log in via Itsme"

Fill in your mobile number and click on "send"

Confirm via the app on your smartphone. If ok, you will be redirected to the app you want to logon.

Access already received to certain reports will be automatically visible on the left side of the screen.

Note: If there are no reports it means the necessary rights to access them has not been given yet. Please consult your VTE and ask him/her to assign the necessary data collections from within the application.

admin Mon, 10/03/2022 - 21:06

Consulting reports

Consulting reports

On the left side of the screen, different reports are seen. All different reports (or folders containing reports) are allowed to be viewed.

The small lock icon indicates that this is a private reports to which only a limited number of people have access to these. After selecting one of the reports, it could be possible that you are presented with a parameters page. This page will allow the report to be generated with the parameters you request.

Please select a value for all the required parameters.

If all the parameters are correctly entered a report will be generated and it's directed to a page containing the output. Depending on the type of report, it could be a graph or a table.

admin Fri, 06/30/2023 - 10:49 Support Services Support Services

The Service Desk of (Sciensano) helps users of our applications and services and deals with requests and problems when they arise.

The Service Desk focuses on those services run by our IT Services (HD4DP, HD4RES,,...) and helps you with accounts and passwords. For questions about the content and objective(s) of the projects, we kindly refer to the managing research organizations.

For most efficient processing of your request, we advise you to use our service portal:

Please find below our support window hours:

johanvanbussel Wed, 09/28/2022 - 16:06

How to report an incident

How to report an incident

The service (Sciensano) processes each incident report according to a standard operating procedure (SOP). A public version of this SOP "HD Incident Management Process" is also available on this portal

To submit an incident related to projects and applications in production and facilitated or managed by Sciensano's service, you must first log into the HD Service and Support portal:

After the login step, you will arrive at the main page of the portal.

On the main page, you must select "Get Help".

A new page with the title "Create an incident" will appear.

You can now document your incident or problem by providing the following information:
Please indicate the urgency of resolving your issue based on its criticality to the business.

Please indicate the type of problem you are experiencing.

When the problem type "Application" is selected, two additional fields appear: "Project Name" and "Application".

Please select the appropriate information.

Please describe clearly and briefly (1 sentence) the subject of your problem.

Please describe the problem in detail. The following aspects are important for us to understand and solve the problem:

  • a description of the actions you want to perform but fail to perform (e.g. provide us with a field name, a validation rule, a button, etc.)
  • a description (if possible) of the sequential steps you follow to use the service or the application of for which you need support;
  • a brief description of the technical problem you are experiencing (e.g. error messages)

We strongly recommend that you add a screenshot describing the problem (IMPORTANT: do not provide us with patient data!).

You can add the screenshot by clicking on "Add attachments".

On the right side of the form, the mandatory information items of the incident form are listed. When these fields are completed, their names disappear from the "required information" box.

The form can only be submitted if all required fields are filled in, by pressing the green "Submit" button.

If all required fields have not been completed, a warning message will appear at the top of the form.

In addition, missing mandatory fields will be highlighted in green.

When the incident form has been successfully submitted, a preview of your submission appears in a new screen.

On the right side of the screen you will find the details, including the incident number.

On the left side of the screen, you will find a chronology of your incident processing, starting with your creation.

johanvanbussel Wed, 09/28/2022 - 16:07