Proc11:Create of Project
Proc11:Create of ProjectIntroduction
This process contains the IT projects that have to be setup to fulfil the request. The basis for the development is the document DEL8 (Detailed Description of Projects).
PROC_11 consists of many sub-processes designed to be executed by relevant teams. An IT project at HD IT Solutions department starts with a kick-off and ends with a fully developed project that is in run-mode.
It is a linear process where certain sub-processes depend on outputs from other processes, within or outside a team.
In the next page you can find a high-level flowchart of this process with swim lanes. Processes which reside in a particular swim lane belongs to the team indicated in the header of the swim lane and is part of that team’s governance plan.
The flowchart is also available as a separate MS Visio diagram.
The arrows in the flowchart indicate a “transition” between processes and all have their own numbers for identification.
A “process transition” has a beginning process, an end process and is often coupled with a deliverable that must be included as the output of the beginning process and an input to the end process. These deliverables are identified in inputs and outputs section of corresponding processes.
Diagram
Proces description
Project kick-off by PMO
Process Description | This is a formal kick-off by the PMO to inform all IT teams that the project can formally start. PMO passes the necessary documentation and information to the TLs to allow them plan (i.e.: Resource Capacity planning, team roadmaps, adaptation of management reports etc.) and start their own processes accordingly. PMO planning for the follow up of the process starts from this date onwards. |
Label | WORKCRE_NP_PMO_01 – Project Kick-off |
Prerequisites | DEL8: Detailed Project(s) Description |
Process Owner | PMO |
Process Input | Rf. New BPP |
Process Output | DEL13 (PROC_11_DEL01): Project DPD DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL17 (PROC_11_DEL05): Other Relevant Project Information |
Sign off Project Kick-off by Requestor
Process Description | This is a formal sign-off by the requestor to agree in advancing to the next phase of the IT project (PROC_11). At this stage, all other prerequisite PROCs for PROC_11 according to the New BPP are delivered. During this process the requestor prepares its internal planning (resources, communication plans, reports, points of contact and communication etc.) to facilitate and collaborate successful progression of the process. |
Label | WORKCRE_NP_REQ_01 – Project Kick-off |
Prerequisites | DEL8: Detailed Project(s) Description |
Process Owner | Requestor |
Process Input | Rf. New BPPNotification of advancement to PROC_11 |
Process Output | Approval for go-ahead with the IT development (PROC_11) Approval for deliverables for PMO to kick off DEL13 (PROC_11_DEL01) : Project DPD DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL17 (PROC_11_DEL05): Other Relevant Project Information Internal requestor planning for participation to PROC_11 |
Development by IAT
Process Description | IAT gets the DCD Specs and creates the executable DCD artefacts that can be deployed to HD4* applications in line with these specifications. |
Label | WORKCRE_NP_IAT_01 |
Prerequisites | WORKCRE_NP_PMO_01 – Project Kick-off |
Process Owner | IAT |
Process Input | DEL13 (PROC_11_DEL01): Project DPD DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL17 (PROC_11_DEL05): Other Relevant Project Information |
Process Output | DEL15 (PROC_11_DEL03): DCD Specifications DEL16 (PROC_11_DEL04): Final DCD |
Design by DC
Process Description | DC receives the project documents and analysis, and creates necessary architecture and design and technical artefacts (listed in the deliverables section) that will facilitate the development. At this stage the final DCDs aren’t ready yet, so the design stage includes the work for Data Collection up until that point to prepare for project-specific development. |
Label | WORKCRE_NP_DC_01 |
Prerequisites | WORKCRE_NP_PMO_01 – Project Kick-off |
Process Owner | DC |
Process Input | DEL13 (PROC_11_DEL01): Project DPD DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL17 (PROC_11_DEL05): Other Relevant Project Information |
Process Output | DEL14 (PROC_11_DEL02) : Functional Analysis DEL18 (PROC_11_DEL06): Technical Analysis and Design document DEL20 (PROC_11_DEL08): Boilerplate Code |
Design by DWH
Process Description | DWH receives the project documents and analysis, and creates necessary architecture and design and technical artefacts (listed in the deliverables section) that will facilitate the development. At this stage the final DCDs and the INT environment aren’t ready yet, so the design phase for DWH includes the work for DWH up until that point to prepare for project-specific development. |
Label | WORKCRE_NP_DWH_01 |
Prerequisites | WORKCRE_NP_PMO_01 – Project Kick-off |
Process Owner | DWH |
Process Input | DEL13 (PROC_11_DEL01): Project DPD DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL17 (PROC_11_DEL05): Other Relevant Project Information |
Process Output | DEL14 (PROC_11_DEL02) : Functional Analysis DEL18 (PROC_11_DEL06): Technical Analysis and Design document DEL20 (PROC_11_DEL08): Boilerplate Code |
Analysis by SOB
Process Description | SOB analyses the project and updates aligns its plans for a smooth transition to production (planning for KT, resource allocation / leveling, etc.) |
Label | WORKCRE_NP_SOB_01 |
Prerequisites | WORKCRE_NP_PMO_01 – Project Kick-off |
Process Owner | SOB |
Process Input | DEL13 (PROC_11_DEL01) : Project DPD DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL17 (PROC_11_DEL05): Other Relevant Project Information |
Process Output | DEL30 (PROC_11_DEL18): Operational Plans |
Quality Assurance / Quality Control by IAT
Process Description | IAT QA sets up and tests the final DCD, makes sure that it is intact and working well (validation rules etc.). The aim of this process is to produce a solid DCD in a form that’s directly usable in the next process as an input. |
Label | WORKCRE_NP_IAT_02 |
Prerequisites | WORKCRE_NP_IAT_01 – DEV |
Process Owner | IAT |
Process Input | DEL15 (PROC_11_DEL03): DCD Specifications DEL16 (PROC_11_DEL04): Final DCD |
Process Output | DEL16 (PROC_11_DEL04): Final DCD DEL19 (PROC_11_DEL07): Test Artefacts |
DCD intake and development by DC
Process Description | DC performs the DCD intake procedure: tests and verifies the inputs, produces codes and relevant technical artefacts (i.e.: code list scripts) to carry out successful development of the project. When there are changes, previously written documentation is updated during the course of development. |
Label | WORKCRE_NP_DC_02 |
Prerequisites | WORKCRE_NP_DC_01 - Design WORKCRE_NP_IAT_02 – QA / QC |
Process Owner | DC |
Process Input | DEL14 (PROC_11_DEL02) : Functional Analysis DEL15 (PROC_11_DEL03): DCD Specifications DEL16 (PROC_11_DEL04): Final DCD DEL18 (PROC_11_DEL06): Technical Analysis and Design document DEL20 (PROC_11_DEL08): Boilerplate Code |
Process Output | DEL18 (PROC_11_DEL06): Technical Analysis and Design document DEL31 (PROC_11_DEL19): TEST Deployment |
Quality Assurance / Quality Control by DC
Process Description | DC QA produces relevant test plans, performs and produces automated and manual tests, and test reports & documentation. When all efforts are green, the project can move to the next stage in PROC_11. A successful execution of this process entails a working INT environment that has all the required components delivered for a sign-off. The purpose of this process is to reduce errors early, but also to automate regression detections. |
Label | WORKCRE_NP_DC_03 |
Prerequisites | WORKCRE_NP_DC_02 – DC Intake & DEV |
Process Owner | DC |
Process Input | DEL18 (PROC_11_DEL06): Technical Analysis and Design document DEL31 (PROC_11_DEL19): TEST Deployment |
Process Output | DEL19 (PROC_11_DEL07): Test Artefacts DEL21 (PROC_11_DEL09) : INT Deployment DEL25 (PROC_11_DEL13) : Release Notes |
DCD intake and development by DWH
Process Description | DWH performs its internal DCD intake procedure: tests and verifies the INT environment, produces code and relevant technical artefacts (i.e., code list scripts) to carry out successful development of the project. When there are changes, previously written documentation is updated during the course of development. |
Label | WORKCRE_NP_DWH_02 |
Prerequisites | WORKCRE_NP_DWH_01 – DWH Analysis WORKCRE_NP_DC_02 – DC QA / QC |
Process Owner | DWH |
Process Input | DEL14 (PROC_11_DEL02) : Functional Analysis DEL18 (PROC_11_DEL06): Technical Analysis and Design document DEL20 (PROC_11_DEL08): Boilerplate Code DEL21 (PROC_11_DEL09) : INT Deployment DEL25 (PROC_11_DEL13) : Release Notes |
Process Output | DEL19 (PROC_11_DEL07): Test Artefacts DEL21 (PROC_11_DEL09) : INT Deployment DEL25 (PROC_11_DEL13) : Release Notes |
Quality Assurance / Quality Control by DWH
Process Description | DWH QA produces relevant test plans, performs and produces automated and manual tests, and test reports & documentation. When all efforts are green, the project can move to the next stage in PROC_11. A successful execution of this process entails a working INT environment that has all the required components delivered for a sign-off. The purpose of this process is to reduce errors early, but also to automate regression detections. A successful execution of this process entails a decision to promotion to IT ACC environments. |
Label | WORKCRE_NP_DWH_03 |
Prerequisites | WORKCRE_NP_DWH_02 – DC Intake & DEV |
Process Owner | DWH |
Process Input | DEL19 (PROC_11_DEL07): Test Artefacts DEL21 (PROC_11_DEL09) : INT Deployment DEL25 (PROC_11_DEL13) : Release Notes |
Process Output | DEL19 (PROC_11_DEL07): Test Artefacts |
Promotion towards IT ACC by DWH
Process Description | Upon successful completion of INT stage, DWH moves to promote its own approved technical artefacts needed onto the DWH ACC environment to ensure all components work end-to-end smoothly. The deployment needs to take place in the beginning of the process, so that the rest of the process can run on the IT ACC environment during its course. This should be in tandem with the DC promotion to IT ACC process. A successful completion of this stage entails a series of tests DWH QA team to sign off acceptance and then DWH informs all relevant stakeholders for getting ready to promotion to UAT. |
Label | WORKCRE_NP_DWH_04 |
Prerequisites | WORKCRE_NP_DWH_03 |
Process Owner | DWH |
Process Input | DEL19 (PROC_11_DEL07): Test Artefacts DEL21 (PROC_11_DEL09) : INT Deployment DEL25 (PROC_11_DEL13) : Release Notes |
Process Output | DEL22 (PROC_11_DEL10): IT ACC Deployment DEL27 (PROC_11_DEL15): User Acceptance Documentation |
Promotion towards IT ACC by DC
Process Description | Upon successful completion of INT stage, DC moves to promote its own approved technical artefacts onto the DC IT ACC environment to ensure all components work end-to-end smoothly. This should be in tandem with the DWH promotion to IT ACC process. Since IT ACC is meant to be an end-to-end environment, all external components needed for a successful test should be in place. (i.e.: Authentic Sources, External Destinations, certificates etc.)The deployment needs to take place in the beginning of the process, so that the rest of the process can run on the IT ACC environment during its course. User acceptance documentation should also be created during this stage to facilitate the start of the UAT. (PROC_11_DEL15)A successful completion of this stage entails a completion of series of tests DC QA team to sign off acceptance and then DWH informs all relevant stakeholders for getting ready to promotion to PROD. During this stage the UAT manuals for end user should also be finalized for the deliveries of DC. |
Label | WORKCRE_NP_DC_04 |
Prerequisites | WORKCRE_NP_DC_03 |
Process Owner | DC |
Process Input | DEL19 (PROC_11_DEL07): Test Artefacts DEL21 (PROC_11_DEL09) : INT Deployment DEL25 (PROC_11_DEL13) : Release Notes |
Process Output | DEL22 (PROC_11_DEL10): IT ACC Deployment DEL27 (PROC_11_DEL15) : User Acceptance Documentation |
IT ACC by PMO
Process Description | Upon successful completion and communication of INT stage PMO updates its own plans and communicates the status to relevant stakeholders within its team governance. The IT ACC officially starts. |
Label | WORKCRE_NP_PMO_02 |
Prerequisites | WORKCRE_NP_PMO_01 |
Process Owner | PMO |
Process Input | Confirmation of successful sign-off of INT environment |
Process Output | Communication with relevant parties if needed, update of internal project plans etc. Communication with Requestor with the news of successful IT ACC promotion, and that they can start planning the UAT accordingly. |
IT ACC by Requestor
Process Description | Upon successful completion and communication of promotion to IT ACC, Requestor has time to update its resources and their internal plans in preparation to the UAT. |
Label | WORKCRE_NP_REQ_02 |
Prerequisites | WORKCRE_NP_REQ_01 |
Process Owner | REQ |
Process Input | Confirmation of successful promotion to IT ACC |
Process Output | Requestor Internal planning and preparation for the UAT stage |
Organization of User Acceptance Testing by PMO
Process Description | Upon successful completion and communication of the IT ACC processes by both DC and DWH teams, PMO can now start organizing the UAT. PMO gathers relevant documentation and communicates them to relevant stakeholders. (i.e.: user manuals to the client for UAT, etc.). The UAT officially starts. |
Label | WORKCRE_NP_PMO_03 |
Prerequisites | WORKCRE_NP_PMO_01 WORKCRE_NP_DC_04 WORKCRE_NP_DWH_04 |
Process Owner | PMO |
Process Input | Notification that IT ACC has been completed successfully. Notification that a deployment to UAT has been completed successfully. DEL27 (PROC_11_DEL15): User Acceptance Documentation |
Process Output | Communication with relevant parties, update of internal project plans etc., obtained sign-off for PROD. |
User Acceptance Testing by Requestor
Process Description | Upon successful completion and communication of the IT ACC processes and communication by PMO UAT period officially starts according to the agreed planning.During this process the requestor starts testing the application by using the information provided in the user acceptance documents (PROC_11_DEL15)The requestor sends any feedback and outputs of this phase to the PMO to be communicated to the teams. The teams take necessary action, and PMO collects, communicates and follows them up accordingly. A successful conclusion of this process entails an agreed UAT environment and an agreement to promote to PROD by all parties. |
Label | WORKCRE_NP_REQ_03 |
Prerequisites | WORKCRE_NP_REQ_01 WORKCRE_NP_DC_04 WORKCRE_NP_DWH_04 WORKCRE_NP_PMO_01 WORKCRE_NP_PMO_03 |
Process Owner | PMO |
Process Input | Notification that IT ACC has been completed successfully. Notification that a deployment to UAT has been completed successfully and the environment is ready to be tested. DEL27 (PROC_11_DEL15): User Acceptance Documentation |
Process Output | UAT Acceptance Communication + Sign-off for PRODFeedback Reports (where applicable) |
User Acceptance Testing by IAT
Process Description | IAT tests the UAT environment with the help of the user documentations (PROC_11_DEL15) received. This can of course only happen after the deployment of the UAT environment (DEL 11). IAT looks on all aspects but with a general focus on DCD and information structure. If approved, an approval message is communicated to the relevant stakeholders. After the approval, IAT coordinates with DWH that the documentation on FAIR portal is updated with relevant documentation (XLS Forms etc., PROC_11_DEL20) |
Label | WORKCRE_NP_IAT_03 |
Prerequisites | WORKCRE_NP_PMO_01 WORKCRE_NP_DC_04 WORKCRE_NP_DWH_04 |
Process Owner | IAT |
Process Input | DEL23 (PROC_11_DEL11): UAT Deployment DEL25 (PROC_11_DEL13) : Release Notes DEL27 (PROC_11_DEL15): User Acceptance Documentation |
Process Output | DEL32 (PROC_11_DEL20): Public Documentation Update (Docs-, and FAIR portal, etc.) Communication of sign-off |
Deployment of User Acceptance Testing by DC
Process Description | DC deploys the UAT environment. This is done at the beginning of the process per project plan, and communicated to all stakeholders. During the course of the UAT period DC applies acceptable changes and fixes within the predefined period and agreement. During this process all the necessary documentation adaptations and finalizations also take place in parallel. A successful completion of this phase entails a UAT environment approved by the client for promotion to PROD. |
Label | WORKCRE_NP_DC_05 |
Prerequisites | WORKCRE_NP_PMO_01 WORKCRE_NP_DC_04 WORKCRE_NP_DWH_04 |
Process Owner | DC |
Process Input | DEL22 (PROC_11_DEL10): IT ACC Deployment Sign-off confirmation for IT ACC |
Process Output | DEL23 (PROC_11_DEL11): UAT Deployment DEL25 (PROC_11_DEL13) : Release Notes DEL26 (PROC_11_DEL14): Operating Manual DEL27 (PROC_11_DEL15): User Acceptance Documentation DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance |
Deployment of User Acceptance Testing by DWH
Process Description | DWH promotes artefacts (Code, reports at HS etc.) the UAT environment. This is done at the beginning of the process per project plan, and communicated to all stakeholders. This deployment must be in tandem with DC’s deployment. During the course of the UAT period DWH applies acceptable change requests and fixes within the predefined period and agreement. During this process all the necessary documentation adaptations and finalizations also take place in parallel. A successful completion of this phase entails a UAT environment approved by the client for promotion to PROD. |
Label | WORKCRE_NP_DWH_05 |
Prerequisites | WORKCRE_NP_PMO_01 WORKCRE_NP_DC_04 WORKCRE_NP_DWH_04 |
Process Owner | DWH |
Process Input | DEL22 (PROC_11_DEL10): IT ACC Deployment Sign-off confirmation for IT ACC |
Process Output | DEL23 (PROC_11_DEL11): UAT Deployment DEL25 (PROC_11_DEL13) : Release Notes DEL26 (PROC_11_DEL14): Operating Manual DEL27 (PROC_11_DEL15): User Acceptance Documentation DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance |
User Acceptance Testing by SOB
Process Description | SOB participates in the UAT to facilitate accesses, accounts and technical support to the users that are classified as 1st line access. (Details in relevant SOPs) During this process SOB participates in the usage and the test of the system with the point of view of the user, and creates user documentation for production purposes. |
Label | WORKCRE_NP_SOB_02 |
Prerequisites | WORKCRE_NP_PMO_01 WORKCRE_NP_DC_04 WORKCRE_NP_DWH_04 |
Process Owner | SOB |
Process Input | DEL23 (PROC_11_DEL11): UAT Deployment DEL26 (PROC_11_DEL14) : Operating Manual DEL28 (PROC_11_DEL16): User Guide |
Process Output | DEL23 (PROC_11_DEL11): UAT Deployment DEL28 (PROC_11_DEL16) : User Guide |
Knowledge transfer by PMO
Process Description | PMO acts as the facilitator and manager of this process. PMO makes sure that the KT towards SOB has taken place according to the project plan and SOB is sufficiently equipped to carry out the tasks confidently. PMO also facilitates User Onboarding processes with the requestor or DPs (wherever applicable) to ensure users are satisfied and confident with the deliverables. |
Label | WORKCRE_NP_PMO_04 |
Prerequisites | WORKCRE_NP_PMO_03 WORKCRE_NP_IAT_03 WORKCRE_NP_DC_05 WORKCRE_NP_DWH_05 |
Process Owner | PMO |
Process Input | IT ACC Sign-off |
Process Output | Confirmation of Successful Knowledge Transfer to SOB |
Requestor user onboarding
Process Description | PMO acts as the facilitator and manager of this process. Depending on the project this onboarding can start as early as the IT ACC environment is ready and approved. SOB ensures that necessary training given to the selection of users from requestor. PMO also facilitates User Onboarding processes with the requestor or DPs (wherever applicable) to ensure users are satisfied and confident with the deliverables. |
Label | WORKCRE_NP_REQ_04 |
Prerequisites | WORKCRE_NP_PMO_03 WORKCRE_NP_REQ_03 WORKCRE_NP_IAT_03 WORKCRE_NP_DC_05 WORKCRE_NP_DWH_05 |
Process Owner | Requestor |
Process Input | IT ACC Sign-off |
Process Output | Confirmation of Successful Knowledge Transfer to SOB |
Knowledge transfer by DC
Process Description | Upon successful deployment of the IT ACC environment the KT towards SOB can start. In this process DC engages its technical resources to actively transfer necessary know-how to operate POST-PROD systems. In this context, trainings, documentations and relevant ad-hoc meetings could be planned. Successful conclusion of this process entails a confident SOB team equipped with tools and knowledge to operate the delivered applications and systems. |
Label | WORKCRE_NP_DC_06 |
Prerequisites | WORKCRE_NP_DC_04 |
Process Owner | DC |
Process Input | DEL22 (PROC_11_DEL10): IT ACC Deployment |
Process Output | DEL26 (PROC_11_DEL14): Operating Manual DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance KT Sign-off |
Knowledge transfer by DWH
Process Description | Upon successful deployment of the IT ACC environment the KT towards SOB can start. In this process DWH engages its technical resources to actively transfer necessary know-how to operate POST-PROD systems. In this context, trainings, documentations and relevant ad-hoc meetings could be planned. Successful conclusion of this process entails a confident SOB team equipped with tools and knowledge to operate the delivered applications and systems. |
Label | WORKCRE_NP_DWH_06 |
Prerequisites | WORKCRE_NP_DWH_04 |
Process Owner | DWH |
Process Input | DEL22 (PROC_11_DEL10): IT ACC Deployment |
Process Output | DEL26 (PROC_11_DEL14): Operating Manual DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance KT Sign-off |
Knowledge transfer by SOB
Process Description | Upon successful deployment of the IT ACC environment the KT towards SOB can start. SOB plays a key role in orchestrating all hand-over, and acts within its own planning developed during the analysis phases. During this process SOB organizes necessary meetings, explanations, organizes/updates internal and documentation including the Knowledge Base. SOB uses the IT ACC environment for training its own users. Successful conclusion of this process entails a confident SOB team equipped with tools and knowledge to operate the delivered applications and systems. |
Label | WORKCRE_NP_SOB_03 |
Prerequisites | WORKCRE_NP_PMO_03 WORKCRE_NP_DC_05 WORKCRE_NP_DWH_05 |
Process Owner | SOB |
Process Input | DEL22 (PROC_11_DEL10): IT ACC Deployment DEL26 (PROC_11_DEL14): Operating Manual DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance |
Process Output | DEL28 (PROC_11_DEL16): User Guide DEL30 (PROC_11_DEL18): Operational Plans KT Sign-off |
User onboarding by SOB
Process Description | In some certain projects, a training is often needed to onboard certain users (DPs, researchers, internal users etc.). This can be done on IT ACC environment, as soon as its ready with the relevant project artefacts. A successful completion of this process entails a fully confident users, and updated set of documentation for the broader audience. Upon completion, SOB informs all stakeholders about the status. |
Label | WORKCRE_NP_SOB_04 |
Prerequisites | WORKCRE_NP_PMO_03 WORKCRE_NP_DC_05 WORKCRE_NP_DWH_05 WORKCRE_NP_DC_06 WORKCRE_NP_DWH_06 |
Process Owner | SOB |
Process Input | DEL22 (PROC_11_DEL10): IT ACC Deployment DEL27 (PROC_11_DEL15): User Acceptance Documentation |
Process Output | User Onboarding Sign-off |
Communication of project in PROD by PMO
Process Description | PMO communicates that sign-off by the client is received, and the PROD deployment can go ahead according to the planning. DWH and DC teams then can continue with the PROD deployment. Upon confirmation of successful PROD promotion, PMO informs all stakeholders according to its own communication and project management plans. |
Label | WORKCRE_NP_PMO_05 |
Prerequisites | WORKCRE_NP_PMO_04 WORKCRE_NP_DC_06 WORKCRE_NP_DWH_06 WORKCRE_NP_SOB_03 WORKCRE_NP_SOB_04 |
Process Owner | PMO |
Process Input | UAT Sign-off By Client |
Process Output | Relevant Communication to stakeholders DEL24 (PROC_11_DEL12): PROD Deployment |
Requestor PROD
Process Description | After the PMO communication of the successful PROD deployment, requestor can start executing their PROD plans (ie: communicating with the DPs wherever applicable, informing their relevant stakeholders, …). From this step on the project is in maintenance stage for HD. |
Label | WORKCRE_NP_REQ_05 |
Prerequisites | WORKCRE_NP_PMO_04 WORKCRE_NP_DC_06 WORKCRE_NP_DWH_06 WORKCRE_NP_SOB_03 WORKCRE_NP_SOB_04 |
Process Owner | PMO |
Process Input | UAT Sign-off By the Requestor Communication of the successful PROD deployment DEL24 (PROC_11_DEL12): PROD Deployment |
Process Output | Internal planning actions for the start of the project (execution of communication plans, internal reports etc.) |
Promotion to PROD by DC
Process Description | DC promotes all the artefacts, runs its smoke tests and makes sure that an up-and-running PROD environment is in place for the needs of the project in scope. This promotion must be in sync with DWH PROD deployment. DC updates its own technical artefacts whenever needed (Container image auto-updates, Ansible scripts, code list updates, technical documentation, etc.) DC internally organizes its own second-level support processes. After the deployment is complete, DC informs all relevant stakeholders according to its communication plans. |
Label | WORKCRE_NP_DC_07 |
Prerequisites | WORKCRE_NP_PMO_04 WORKCRE_NP_DC_06 WORKCRE_NP_DWH_06 WORKCRE_NP_SOB_03 WORKCRE_NP_SOB_04 |
Process Owner | DC |
Process Input | UAT Sign-off by client |
Process Output | DEL24 (PROC_11_DEL12): PROD Deployment Relevant Communication to stakeholders |
Promotion to PROD by DWH
Process Description | DWH promotes all the artefacts, runs its smoke tests and makes sure that an up-and-running DWH PROD environment (incl. Exploitation and HS) is in place for the needs of the project in scope. This promotion must be in sync with DWH PROD deployment. DWH updates its own technical artefacts whenever needed (Boilerplate codes, scripts, jobs, reports, technical documentation, etc.)DWH internally organizes its own second-level support processes. After the deployment is complete, DWH informs all relevant stakeholders according to its communication plans. |
Label | WORKCRE_NP_DWH_07 |
Prerequisites | WORKCRE_NP_PMO_04 WORKCRE_NP_DC_06 WORKCRE_NP_DWH_06 WORKCRE_NP_SOB_03 WORKCRE_NP_SOB_04 |
Process Owner | DWH |
Process Input | UAT Sign-off by client |
Process Output | DEL24 (PROC_11_DEL12): PROD Deployment Relevant Communication to stakeholders |
SOB PROD
Process Description | When all deployment KT is completed by all teams, SOB is fully equipped to support the project at the 1st line. SOB prepares its resources and adapts the plans, prepares the knowledgebase and ensures its team is sufficiently informed for all foreseeable scenarios. |
Label | WORKCRE_NP_SOB_06 |
Prerequisites | WORKCRE_NP_PMO_04 WORKCRE_NP_DC_06 WORKCRE_NP_DWH_06 WORKCRE_NP_SOB_03 WORKCRE_NP_SOB_04 |
Process Owner | SOB |
Process Input | DEL24 (PROC_11_DEL12): PROD Deployment |
Process Output | Sign-off for PROD |
Maintenance of project in PROD by SOB
Process Description | SOB maintains the infrastructure and handed-over technical artefacts (applications, scripts, etc.) and runs its own internal SOPs in cases of incidents and maintenance events. |
Label | WORKCRE_NP_SOB_07 |
Prerequisites | WORKCRE_NP_SOB_06 |
Process Owner | SOB |
Process Input | DEL28 (PROC_11_DEL16): User Guide |
Process Output | Ongoing, case by case results (rf. SOB SOPs for details) |