Proc11:Create of Project

Proc11:Create of Project

Introduction

This process contains the IT projects that have to be setup to fulfil the request. The basis for the development is the document DEL8 (Detailed Description of Projects).
PROC_11 consists of many sub-processes designed to be executed by relevant teams. An IT project at HD IT Solutions department starts with a kick-off and ends with a fully developed project that is in run-mode.
It is a linear process where certain sub-processes depend on outputs from other processes, within or outside a team.
In the next page you can find a high-level flowchart of this process with swim lanes. Processes which reside in a particular swim lane belongs to the team indicated in the header of the swim lane and is part of that team’s governance plan.
The flowchart is also available as a separate MS Visio diagram.
The arrows in the flowchart indicate a “transition” between processes and all have their own numbers for identification.
A “process transition” has a beginning process, an end process and is often coupled with a deliverable that must be included as the output of the beginning process and an input to the end process. These deliverables are identified in inputs and outputs section of corresponding processes.

Diagram

Proces description

Project kick-off by PMO

Process DescriptionThis is a formal kick-off by the PMO to inform all IT teams that the project can formally start. PMO passes the necessary documentation and information to the TLs to allow them plan (i.e.: Resource Capacity planning, team roadmaps, adaptation of management reports etc.) and start their own processes accordingly. PMO planning for the follow up of the process starts from this date onwards.
LabelWORKCRE_NP_PMO_01 – Project Kick-off
PrerequisitesDEL8: Detailed Project(s) Description
Process OwnerPMO
Process InputRf. New BPP
Process OutputDEL13 (PROC_11_DEL01): Project DPD
DEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL17 (PROC_11_DEL05): Other Relevant Project Information

Sign off Project Kick-off by Requestor

Process DescriptionThis is a formal sign-off by the requestor to agree in advancing to the next phase of the IT project (PROC_11). At this stage, all other prerequisite PROCs for PROC_11 according to the New BPP are delivered.
During this process the requestor prepares its internal planning (resources, communication plans, reports, points of contact and communication etc.) to facilitate and collaborate successful progression of the process.
LabelWORKCRE_NP_REQ_01 – Project Kick-off
PrerequisitesDEL8: Detailed Project(s) Description
Process OwnerRequestor
Process InputRf. New BPPNotification of advancement to PROC_11
Process OutputApproval for go-ahead with the IT development (PROC_11)
Approval for deliverables for PMO to kick off
DEL13 (PROC_11_DEL01) : Project DPD
DEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL17 (PROC_11_DEL05): Other Relevant Project Information Internal requestor planning for participation to PROC_11

Development by IAT

Process DescriptionIAT gets the DCD Specs and creates the executable DCD artefacts that can be deployed to HD4* applications in line with these specifications.
LabelWORKCRE_NP_IAT_01
PrerequisitesWORKCRE_NP_PMO_01 – Project Kick-off
Process OwnerIAT
Process InputDEL13 (PROC_11_DEL01): Project DPD
DEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL17 (PROC_11_DEL05): Other Relevant Project Information
Process OutputDEL15 (PROC_11_DEL03): DCD Specifications
DEL16 (PROC_11_DEL04): Final DCD

Design by DC

Process DescriptionDC receives the project documents and analysis, and creates necessary architecture and design and technical artefacts (listed in the deliverables section) that will facilitate the development. At this stage the final DCDs aren’t ready yet, so the design stage includes the work for Data Collection up until that point to prepare for project-specific development.
LabelWORKCRE_NP_DC_01
PrerequisitesWORKCRE_NP_PMO_01 – Project Kick-off
Process OwnerDC
Process InputDEL13 (PROC_11_DEL01): Project DPD
DEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL17 (PROC_11_DEL05): Other Relevant Project Information
Process OutputDEL14 (PROC_11_DEL02) : Functional Analysis
DEL18 (PROC_11_DEL06): Technical Analysis and Design document
DEL20 (PROC_11_DEL08): Boilerplate Code

Design by DWH

Process DescriptionDWH receives the project documents and analysis, and creates necessary architecture and design and technical artefacts (listed in the deliverables section) that will facilitate the development. At this stage the final DCDs and the INT environment aren’t ready yet, so the design phase for DWH includes the work for DWH up until that point to prepare for project-specific development.
LabelWORKCRE_NP_DWH_01
PrerequisitesWORKCRE_NP_PMO_01 – Project Kick-off
Process OwnerDWH
Process InputDEL13 (PROC_11_DEL01): Project DPD
DEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL17 (PROC_11_DEL05): Other Relevant Project Information
Process OutputDEL14 (PROC_11_DEL02) : Functional Analysis
DEL18 (PROC_11_DEL06): Technical Analysis and Design document
DEL20 (PROC_11_DEL08): Boilerplate Code

Analysis by SOB

Process DescriptionSOB analyses the project and updates aligns its plans for a smooth transition to production (planning for KT, resource allocation / leveling, etc.)
LabelWORKCRE_NP_SOB_01
PrerequisitesWORKCRE_NP_PMO_01 – Project Kick-off
Process OwnerSOB
Process InputDEL13 (PROC_11_DEL01) : Project DPD
DEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL17 (PROC_11_DEL05): Other Relevant Project Information
Process OutputDEL30 (PROC_11_DEL18): Operational Plans

Quality Assurance / Quality Control by IAT

Process DescriptionIAT QA sets up and tests the final DCD, makes sure that it is intact and working well (validation rules etc.). The aim of this process is to produce a solid DCD in a form that’s directly usable in the next process as an input.
LabelWORKCRE_NP_IAT_02
PrerequisitesWORKCRE_NP_IAT_01 – DEV
Process OwnerIAT
Process InputDEL15 (PROC_11_DEL03): DCD Specifications
DEL16 (PROC_11_DEL04): Final DCD
Process OutputDEL16 (PROC_11_DEL04): Final DCD
DEL19 (PROC_11_DEL07): Test Artefacts

DCD intake and development by DC

Process DescriptionDC performs the DCD intake procedure: tests and verifies the inputs, produces codes and relevant technical artefacts (i.e.: code list scripts) to carry out successful development of the project. When there are changes, previously written documentation is updated during the course of development.
LabelWORKCRE_NP_DC_02
PrerequisitesWORKCRE_NP_DC_01 - Design
WORKCRE_NP_IAT_02 – QA / QC
Process OwnerDC
Process InputDEL14 (PROC_11_DEL02) : Functional Analysis
DEL15 (PROC_11_DEL03): DCD Specifications
DEL16 (PROC_11_DEL04): Final DCD
DEL18 (PROC_11_DEL06): Technical Analysis and Design document
DEL20 (PROC_11_DEL08): Boilerplate Code
Process OutputDEL18 (PROC_11_DEL06): Technical Analysis and Design document
DEL31 (PROC_11_DEL19): TEST Deployment

Quality Assurance / Quality Control by DC

Process DescriptionDC QA produces relevant test plans, performs and produces automated and manual tests, and test reports & documentation. When all efforts are green, the project can move to the next stage in PROC_11. A successful execution of this process entails a working INT environment that has all the required components delivered for a sign-off. The purpose of this process is to reduce errors early, but also to automate regression detections.
LabelWORKCRE_NP_DC_03
PrerequisitesWORKCRE_NP_DC_02 – DC Intake & DEV
Process OwnerDC
Process InputDEL18 (PROC_11_DEL06): Technical Analysis and Design document
DEL31 (PROC_11_DEL19): TEST Deployment
Process OutputDEL19 (PROC_11_DEL07): Test Artefacts
DEL21 (PROC_11_DEL09) : INT Deployment
DEL25 (PROC_11_DEL13) : Release Notes

DCD intake and development by DWH

Process DescriptionDWH performs its internal DCD intake procedure: tests and verifies the INT environment, produces code and relevant technical artefacts (i.e., code list scripts) to carry out successful development of the project. When there are changes, previously written documentation is updated during the course of development.
LabelWORKCRE_NP_DWH_02
PrerequisitesWORKCRE_NP_DWH_01 – DWH Analysis
WORKCRE_NP_DC_02 – DC QA / QC
Process OwnerDWH
Process InputDEL14 (PROC_11_DEL02) : Functional Analysis
DEL18 (PROC_11_DEL06): Technical Analysis and Design document
DEL20 (PROC_11_DEL08): Boilerplate Code
DEL21 (PROC_11_DEL09) : INT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
Process OutputDEL19 (PROC_11_DEL07): Test Artefacts
DEL21 (PROC_11_DEL09) : INT Deployment
DEL25 (PROC_11_DEL13) : Release Notes

Quality Assurance / Quality Control by DWH

Process DescriptionDWH QA produces relevant test plans, performs and produces automated and manual tests, and test reports & documentation. When all efforts are green, the project can move to the next stage in PROC_11. A successful execution of this process entails a working INT environment that has all the required components delivered for a sign-off. The purpose of this process is to reduce errors early, but also to automate regression detections. A successful execution of this process entails a decision to promotion to IT ACC environments.
LabelWORKCRE_NP_DWH_03
PrerequisitesWORKCRE_NP_DWH_02 – DC Intake & DEV
Process OwnerDWH
Process InputDEL19 (PROC_11_DEL07): Test Artefacts
DEL21 (PROC_11_DEL09) : INT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
Process OutputDEL19 (PROC_11_DEL07): Test Artefacts

Promotion towards IT ACC by DWH

Process DescriptionUpon successful completion of INT stage, DWH moves to promote its own approved technical artefacts needed onto the DWH ACC environment to ensure all components work end-to-end smoothly. The deployment needs to take place in the beginning of the process, so that the rest of the process can run on the IT ACC environment during its course. This should be in tandem with the DC promotion to IT ACC process. A successful completion of this stage entails a series of tests DWH QA team to sign off acceptance and then DWH informs all relevant stakeholders for getting ready to promotion to UAT.
LabelWORKCRE_NP_DWH_04
PrerequisitesWORKCRE_NP_DWH_03
Process OwnerDWH
Process InputDEL19 (PROC_11_DEL07): Test Artefacts
DEL21 (PROC_11_DEL09) : INT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
Process OutputDEL22 (PROC_11_DEL10): IT ACC Deployment
DEL27 (PROC_11_DEL15): User Acceptance Documentation

Promotion towards IT ACC by DC

Process DescriptionUpon successful completion of INT stage, DC moves to promote its own approved technical artefacts onto the DC IT ACC environment to ensure all components work end-to-end smoothly. This should be in tandem with the DWH promotion to IT ACC process. Since IT ACC is meant to be an end-to-end environment, all external components needed for a successful test should be in place. (i.e.: Authentic Sources, External Destinations, certificates etc.)The deployment needs to take place in the beginning of the process, so that the rest of the process can run on the IT ACC environment during its course. User acceptance documentation should also be created during this stage to facilitate the start of the UAT. (PROC_11_DEL15)A successful completion of this stage entails a completion of series of tests DC QA team to sign off acceptance and then DWH informs all relevant stakeholders for getting ready to promotion to PROD. During this stage the UAT manuals for end user should also be finalized for the deliveries of DC.
LabelWORKCRE_NP_DC_04
PrerequisitesWORKCRE_NP_DC_03
Process OwnerDC
Process InputDEL19 (PROC_11_DEL07): Test Artefacts
DEL21 (PROC_11_DEL09) : INT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
Process OutputDEL22 (PROC_11_DEL10): IT ACC Deployment
DEL27 (PROC_11_DEL15) : User Acceptance Documentation

IT ACC by PMO

Process DescriptionUpon successful completion and communication of INT stage PMO updates its own plans and communicates the status to relevant stakeholders within its team governance. The IT ACC officially starts.
LabelWORKCRE_NP_PMO_02
PrerequisitesWORKCRE_NP_PMO_01
Process OwnerPMO
Process InputConfirmation of successful sign-off of INT environment
Process OutputCommunication with relevant parties if needed, update of internal project plans etc. Communication with Requestor with the news of successful IT ACC promotion, and that they can start planning the UAT accordingly.

IT ACC by Requestor

Process DescriptionUpon successful completion and communication of promotion to IT ACC, Requestor has time to update its resources and their internal plans in preparation to the UAT.
LabelWORKCRE_NP_REQ_02
PrerequisitesWORKCRE_NP_REQ_01
Process OwnerREQ
Process InputConfirmation of successful promotion to IT ACC
Process OutputRequestor Internal planning and preparation for the UAT stage
Organization of User Acceptance Testing by PMO
Process DescriptionUpon successful completion and communication of the IT ACC processes by both DC and DWH teams, PMO can now start organizing the UAT. PMO gathers relevant documentation and communicates them to relevant stakeholders. (i.e.: user manuals to the client for UAT, etc.). The UAT officially starts.
LabelWORKCRE_NP_PMO_03
PrerequisitesWORKCRE_NP_PMO_01
WORKCRE_NP_DC_04
WORKCRE_NP_DWH_04
Process OwnerPMO
Process InputNotification that IT ACC has been completed successfully.
Notification that a deployment to UAT has been completed successfully.
DEL27 (PROC_11_DEL15): User Acceptance Documentation
Process OutputCommunication with relevant parties, update of internal project plans etc., obtained sign-off for PROD.

User Acceptance Testing by Requestor

Process DescriptionUpon successful completion and communication of the IT ACC processes and communication by PMO UAT period officially starts according to the agreed planning.During this process the requestor starts testing the application by using the information provided in the user acceptance documents (PROC_11_DEL15)The requestor sends any feedback and outputs of this phase to the PMO to be communicated to the teams. The teams take necessary action, and PMO collects, communicates and follows them up accordingly. A successful conclusion of this process entails an agreed UAT environment and an agreement to promote to PROD by all parties.
LabelWORKCRE_NP_REQ_03
PrerequisitesWORKCRE_NP_REQ_01
WORKCRE_NP_DC_04
WORKCRE_NP_DWH_04
WORKCRE_NP_PMO_01
WORKCRE_NP_PMO_03
Process OwnerPMO
Process InputNotification that IT ACC has been completed successfully. Notification that a deployment to UAT has been completed successfully and the environment is ready to be tested.
DEL27 (PROC_11_DEL15): User Acceptance Documentation
Process OutputUAT Acceptance Communication + Sign-off for PRODFeedback Reports (where applicable)

User Acceptance Testing by IAT

Process DescriptionIAT tests the UAT environment with the help of the user documentations (PROC_11_DEL15) received. This can of course only happen after the deployment of the UAT environment (DEL 11). IAT looks on all aspects but with a general focus on DCD and information structure. If approved, an approval message is communicated to the relevant stakeholders. After the approval, IAT coordinates with DWH that the documentation on FAIR portal is updated with relevant documentation (XLS Forms etc., PROC_11_DEL20)
LabelWORKCRE_NP_IAT_03
PrerequisitesWORKCRE_NP_PMO_01
WORKCRE_NP_DC_04
WORKCRE_NP_DWH_04
Process OwnerIAT
Process InputDEL23 (PROC_11_DEL11): UAT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
DEL27 (PROC_11_DEL15): User Acceptance Documentation
Process OutputDEL32 (PROC_11_DEL20): Public Documentation Update (Docs-, and FAIR portal, etc.)
Communication of sign-off

Deployment of User Acceptance Testing by DC

Process DescriptionDC deploys the UAT environment. This is done at the beginning of the process per project plan, and communicated to all stakeholders. During the course of the UAT period DC applies acceptable changes and fixes within the predefined period and agreement. During this process all the necessary documentation adaptations and finalizations also take place in parallel. A successful completion of this phase entails a UAT environment approved by the client for promotion to PROD.
LabelWORKCRE_NP_DC_05
PrerequisitesWORKCRE_NP_PMO_01
WORKCRE_NP_DC_04
WORKCRE_NP_DWH_04
Process OwnerDC
Process InputDEL22 (PROC_11_DEL10): IT ACC Deployment
Sign-off confirmation for IT ACC
Process OutputDEL23 (PROC_11_DEL11): UAT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
DEL26 (PROC_11_DEL14): Operating Manual
DEL27 (PROC_11_DEL15): User Acceptance Documentation
DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance

Deployment of User Acceptance Testing by DWH

Process DescriptionDWH promotes artefacts (Code, reports at HS etc.) the UAT environment. This is done at the beginning of the process per project plan, and communicated to all stakeholders. This deployment must be in tandem with DC’s deployment. During the course of the UAT period DWH applies acceptable change requests and fixes within the predefined period and agreement. During this process all the necessary documentation adaptations and finalizations also take place in parallel. A successful completion of this phase entails a UAT environment approved by the client for promotion to PROD.
LabelWORKCRE_NP_DWH_05
PrerequisitesWORKCRE_NP_PMO_01
WORKCRE_NP_DC_04
WORKCRE_NP_DWH_04
Process OwnerDWH
Process InputDEL22 (PROC_11_DEL10): IT ACC Deployment
Sign-off confirmation for IT ACC
Process OutputDEL23 (PROC_11_DEL11): UAT Deployment
DEL25 (PROC_11_DEL13) : Release Notes
DEL26 (PROC_11_DEL14): Operating Manual
DEL27 (PROC_11_DEL15): User Acceptance Documentation
DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance

User Acceptance Testing by SOB

Process DescriptionSOB participates in the UAT to facilitate accesses, accounts and technical support to the users that are classified as 1st line access. (Details in relevant SOPs) During this process SOB participates in the usage and the test of the system with the point of view of the user, and creates user documentation for production purposes.
LabelWORKCRE_NP_SOB_02
PrerequisitesWORKCRE_NP_PMO_01
WORKCRE_NP_DC_04
WORKCRE_NP_DWH_04
Process OwnerSOB
Process InputDEL23 (PROC_11_DEL11): UAT Deployment
DEL26 (PROC_11_DEL14) : Operating Manual
DEL28 (PROC_11_DEL16): User Guide
Process OutputDEL23 (PROC_11_DEL11): UAT Deployment
DEL28 (PROC_11_DEL16) : User Guide

Knowledge transfer by PMO

Process DescriptionPMO acts as the facilitator and manager of this process. PMO makes sure that the KT towards SOB has taken place according to the project plan and SOB is sufficiently equipped to carry out the tasks confidently. PMO also facilitates User Onboarding processes with the requestor or DPs (wherever applicable) to ensure users are satisfied and confident with the deliverables.
LabelWORKCRE_NP_PMO_04
PrerequisitesWORKCRE_NP_PMO_03
WORKCRE_NP_IAT_03
WORKCRE_NP_DC_05
WORKCRE_NP_DWH_05
Process OwnerPMO
Process InputIT ACC Sign-off
Process OutputConfirmation of Successful Knowledge Transfer to SOB

Requestor user onboarding

Process DescriptionPMO acts as the facilitator and manager of this process. Depending on the project this onboarding can start as early as the IT ACC environment is ready and approved. SOB ensures that necessary training given to the selection of users from requestor. PMO also facilitates User Onboarding processes with the requestor or DPs (wherever applicable) to ensure users are satisfied and confident with the deliverables.
LabelWORKCRE_NP_REQ_04
PrerequisitesWORKCRE_NP_PMO_03
WORKCRE_NP_REQ_03
WORKCRE_NP_IAT_03
WORKCRE_NP_DC_05
WORKCRE_NP_DWH_05
Process OwnerRequestor
Process InputIT ACC Sign-off
Process OutputConfirmation of Successful Knowledge Transfer to SOB

Knowledge transfer by DC

Process DescriptionUpon successful deployment of the IT ACC environment the KT towards SOB can start. In this process DC engages its technical resources to actively transfer necessary know-how to operate POST-PROD systems. In this context, trainings, documentations and relevant ad-hoc meetings could be planned. Successful conclusion of this process entails a confident SOB team equipped with tools and knowledge to operate the delivered applications and systems.
LabelWORKCRE_NP_DC_06
PrerequisitesWORKCRE_NP_DC_04
Process OwnerDC
Process InputDEL22 (PROC_11_DEL10): IT ACC Deployment
Process OutputDEL26 (PROC_11_DEL14): Operating Manual
DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance
KT Sign-off

Knowledge transfer by DWH

Process DescriptionUpon successful deployment of the IT ACC environment the KT towards SOB can start. In this process DWH engages its technical resources to actively transfer necessary know-how to operate POST-PROD systems. In this context, trainings, documentations and relevant ad-hoc meetings could be planned. Successful conclusion of this process entails a confident SOB team equipped with tools and knowledge to operate the delivered applications and systems.
LabelWORKCRE_NP_DWH_06
PrerequisitesWORKCRE_NP_DWH_04
Process OwnerDWH
Process InputDEL22 (PROC_11_DEL10): IT ACC Deployment
Process OutputDEL26 (PROC_11_DEL14): Operating Manual
DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance
KT Sign-off

Knowledge transfer by SOB

Process DescriptionUpon successful deployment of the IT ACC environment the KT towards SOB can start. SOB plays a key role in orchestrating all hand-over, and acts within its own planning developed during the analysis phases. During this process SOB organizes necessary meetings, explanations, organizes/updates internal and documentation including the Knowledge Base. SOB uses the IT ACC environment for training its own users. Successful conclusion of this process entails a confident SOB team equipped with tools and knowledge to operate the delivered applications and systems.
LabelWORKCRE_NP_SOB_03
PrerequisitesWORKCRE_NP_PMO_03
WORKCRE_NP_DC_05
WORKCRE_NP_DWH_05
Process OwnerSOB
Process InputDEL22 (PROC_11_DEL10): IT ACC Deployment
DEL26 (PROC_11_DEL14): Operating Manual
DEL29 (PROC_11_DEL17): Technical Artefacts for maintenance
Process OutputDEL28 (PROC_11_DEL16): User Guide
DEL30 (PROC_11_DEL18): Operational Plans
KT Sign-off

User onboarding by SOB

Process DescriptionIn some certain projects, a training is often needed to onboard certain users (DPs, researchers, internal users etc.). This can be done on IT ACC environment, as soon as its ready with the relevant project artefacts. A successful completion of this process entails a fully confident users, and updated set of documentation for the broader audience. Upon completion, SOB informs all stakeholders about the status.
LabelWORKCRE_NP_SOB_04
PrerequisitesWORKCRE_NP_PMO_03
WORKCRE_NP_DC_05
WORKCRE_NP_DWH_05
WORKCRE_NP_DC_06
WORKCRE_NP_DWH_06
Process OwnerSOB
Process InputDEL22 (PROC_11_DEL10): IT ACC Deployment
DEL27 (PROC_11_DEL15): User Acceptance Documentation
Process OutputUser Onboarding Sign-off

Communication of project in PROD by PMO

Process DescriptionPMO communicates that sign-off by the client is received, and the PROD deployment can go ahead according to the planning. DWH and DC teams then can continue with the PROD deployment. Upon confirmation of successful PROD promotion, PMO informs all stakeholders according to its own communication and project management plans.
LabelWORKCRE_NP_PMO_05
PrerequisitesWORKCRE_NP_PMO_04
WORKCRE_NP_DC_06
WORKCRE_NP_DWH_06
WORKCRE_NP_SOB_03
WORKCRE_NP_SOB_04
Process OwnerPMO
Process InputUAT Sign-off By Client
Process OutputRelevant Communication to stakeholders
DEL24 (PROC_11_DEL12): PROD Deployment

Requestor PROD

Process DescriptionAfter the PMO communication of the successful PROD deployment, requestor can start executing their PROD plans (ie: communicating with the DPs wherever applicable, informing their relevant stakeholders, …). From this step on the project is in maintenance stage for HD.
LabelWORKCRE_NP_REQ_05
PrerequisitesWORKCRE_NP_PMO_04
WORKCRE_NP_DC_06
WORKCRE_NP_DWH_06
WORKCRE_NP_SOB_03
WORKCRE_NP_SOB_04
Process OwnerPMO
Process InputUAT Sign-off By the Requestor
Communication of the successful PROD deployment
DEL24 (PROC_11_DEL12): PROD Deployment
Process OutputInternal planning actions for the start of the project (execution of communication plans, internal reports etc.)

Promotion to PROD by DC

Process DescriptionDC promotes all the artefacts, runs its smoke tests and makes sure that an up-and-running PROD environment is in place for the needs of the project in scope. This promotion must be in sync with DWH PROD deployment. DC updates its own technical artefacts whenever needed (Container image auto-updates, Ansible scripts, code list updates, technical documentation, etc.) DC internally organizes its own second-level support processes. After the deployment is complete, DC informs all relevant stakeholders according to its communication plans.
LabelWORKCRE_NP_DC_07
PrerequisitesWORKCRE_NP_PMO_04
WORKCRE_NP_DC_06
WORKCRE_NP_DWH_06
WORKCRE_NP_SOB_03
WORKCRE_NP_SOB_04
Process OwnerDC
Process InputUAT Sign-off by client
Process OutputDEL24 (PROC_11_DEL12): PROD Deployment Relevant Communication to stakeholders

Promotion to PROD by DWH

Process DescriptionDWH promotes all the artefacts, runs its smoke tests and makes sure that an up-and-running DWH PROD environment (incl. Exploitation and HS) is in place for the needs of the project in scope. This promotion must be in sync with DWH PROD deployment. DWH updates its own technical artefacts whenever needed (Boilerplate codes, scripts, jobs, reports, technical documentation, etc.)DWH internally organizes its own second-level support processes. After the deployment is complete, DWH informs all relevant stakeholders according to its communication plans.
LabelWORKCRE_NP_DWH_07
PrerequisitesWORKCRE_NP_PMO_04
WORKCRE_NP_DC_06
WORKCRE_NP_DWH_06
WORKCRE_NP_SOB_03
WORKCRE_NP_SOB_04
Process OwnerDWH
Process InputUAT Sign-off by client
Process OutputDEL24 (PROC_11_DEL12): PROD Deployment Relevant Communication to stakeholders

SOB PROD

Process DescriptionWhen all deployment KT is completed by all teams, SOB is fully equipped to support the project at the 1st line. SOB prepares its resources and adapts the plans, prepares the knowledgebase and ensures its team is sufficiently informed for all foreseeable scenarios.
LabelWORKCRE_NP_SOB_06
PrerequisitesWORKCRE_NP_PMO_04
WORKCRE_NP_DC_06
WORKCRE_NP_DWH_06
WORKCRE_NP_SOB_03
WORKCRE_NP_SOB_04
Process OwnerSOB
Process InputDEL24 (PROC_11_DEL12): PROD Deployment
Process OutputSign-off for PROD

Maintenance of project in PROD by SOB

Process DescriptionSOB maintains the infrastructure and handed-over technical artefacts (applications, scripts, etc.) and runs its own internal SOPs in cases of incidents and maintenance events.
LabelWORKCRE_NP_SOB_07
PrerequisitesWORKCRE_NP_SOB_06
Process OwnerSOB
Process InputDEL28 (PROC_11_DEL16): User Guide
Process OutputOngoing, case by case results (rf. SOB SOPs for details)
manager Wed, 01/26/2022 - 18:01